The influence of efficiency in logistics work affecting the decision to use the transportation service

Abstract

The study aimed 1. to explore the use of transport services for consumers in the area of Pathum Thani Province. 2. to study the relationship of efficiency in logistic work with relationship to transportation service decision in the area of Pathum Thani Province. 3. To study the quality of transportation services related to the decision to use the transportation service in the area of Pathum Thani Province. The sample of this study DHL's delivery service group in Pathum Thani area. Using the sampling method Purposive sampling was used and questionnaires were used as research tool. Test the multiple regression analysis to test the hypothesis. The results revealed that were mostly female, aged between 18 - 25 years old, Bachelor's degree graduated or equivalent, employed by private companies and earned income per month between 15,000-25,000 bath. Efficiency in logistics work There was an overall opinion that was at the very agree level. The results of the study found that positioning and integration with logistics management and work flexibility were related to the decision to choose transportation service in the area of Pathum Thani Province Statistically significant at .05 and the quality of transport services. Overall opinion was highly consensual research has shown that capacity, service access, reliability and security. There was a relationship with the decision to use the transportation service in the area of Pathum Thani Province Statistically significant at .05