Factors correlated to employee work efficiency Procurement Department, Government Savings Bank (GSB), Head Office

Abstract

The objectives of this exploratory study were to 1) study the level of motivating factors, 2) study the level of hygiene factors, 3) study the level of satisfaction, 4) study the level of work efficiency, and 5) study the relationship between motivating factors. hygiene factors and satisfaction affecting the work efficiency of employees in the procurement department, Government Savings Bank (GSB), head office. The population used in the study included 92 employees of the procurement department, GSB, head office. Tools used to collect data include: questionnaire on motivating factors, hygiene factors, satisfaction, and work performance and analysis of tool quality by Cronbach's α-Coefficient was equal to 0.95, 0.98, 0.99 and 0.95, respectively. Data were analyzed using descriptive statistics, including frequency, percentage, mean, and standard deviation. and inferential statistics, including Pearson correlation analysis. The study period is between November 2023 and April 2024.

The results of the study found that there are motivating factors in work performance. Overall, it is at a high level (μ = 3.96). Hygiene factors overall performance were at a high level (μ = 3.94). Level of job satisfaction overall, it was at a moderate level (μ = 2.95) and the work efficiency of employees in the procurement department, GSB, head office, overall was at a high level (μ = 3.97). As for the relationship between motivating factors and hygiene factors with the work efficiency of employees in the procurement department of GSB, head office, was at a high level. However, satisfaction has a moderate relationship with employee performance, with correlation coefficients of .926, .901, and .597, respectively, with statistical significance (p<.05).